Online Booking for Your Website
Be Part of Welcome Online
The Welcome Online Booking Module can provide you with low-cost reservations direct from your existing website. Proof that hoteliers are placing more trust in their own websites can be seen in the figures it has generated over the last three years:
-
2007 - 10,000 room nights, 9,000 guests, £1.1m of booking revenue generated
-
2008 - 27,000 room nights, 26,000 guests, £2.8m of booking revenue generated
-
2009 - 40,000 room nights, 35,000 guests, £4m of booking revenue generated
-
2010 (up to July) - 38,000 room nights, 33,000 guests, £3.5m of booking revenue generated
At Welcome, we know how profitable online booking can be if you take advantage of your most valuable sales channel - your own website. For many hotels, guesthouses and B&Bs, it is a dormant, forgotten source of business. Welcome Online will help realise its revenue potential.
Be part of Welcome Online and join the growing number of hoteliers and small business owners benefitting from the figures above.
Live Integration With Your Booking Chart
Welcome Online is compatible with the Welcome 21st Property Management System and the Welcome Anywhere booking system for smaller establishments.
Room rates, special offers and packages can be published on your website and instantly updated whenever you adjust them. You can set prices from day to day, apply restrictions such as minimum stays and offer special rates to corporate customers without alienating new business. Room availability is constantly synchronised with your front desk and any bookings made through your website are automatically transferred to the reservation chart.
And dont worry, you will have complete control over how much availability you are letting out. Need to block a weekend off for a wedding? No problem.
Fits Seamlessly Into Your Existing Website
Our online booking system can be integrated into your existing website with the minimum of fuss and, more importantly, with no headaches for your webdesigner! We host the system and can customise with your website banner and background colours. At the end of the booking process, the guest can be automatically redirected to your website or to any website of your choosing.
Below are some examples of the system in action.
 |
 |
|
Hotel24Seven, Bristol (click to visit site)
|
Lady Anne Middleton's Hotel, York
|
 |
 |
|
Carpenter's Arms, Stanton Wick
|
Our Demo Site - Try it for yourself!
|
Optional Extras and Discount Codes
A key aspect of any online booking service is the ability to 'up sell'. Once the guest has chosen their arrival date and rate, Welcome Online allows you to offer them optional extras for their stay. These might include champagne on arrival for your romantic packages, room upgrades or even excursion tickets if you have an agreement with a local tourist attraction. You'll no doubt have plenty of other ideas as to how you can enhance your guests' stay and increase their booking value to you, and the optional extras feature in Welcome Online will enable you to do just that.
The discount code feature allows percentage-based discounts to be offered to guests booking via your website. Codes can be run over certain time periods or activated as and when needed. Particularly useful for seasonal promotions, or web-booking discounts, the codes are entered by the guest during the booking process and automatically deduct the appropriate percentage discount from the stay total. When used in conjunction with e-marketing campaigns, discount codes can often be the hook which convinces customers to place their booking with you!
Flexible Payment Options
Online booking shouldn't have to cost an arm and a leg. From experience, we know that it is better to be flexible, therefore Welcome Online is available on a number of different pricing structures, starting at a commission rate of just 3% per booking with no set up fee. We think you'll struggle to find a better deal elsewhere for fully integrated online booking.
If you run a guesthouse or B&B, Welcome Online is included as standard with the Welcome Anywhere Booking System, which starts at just £35 +VAT per month.
Don't Let Guests Pass You By
More people than ever are booking accommodation online and they’re getting increasingly savvy. If they find your hotel on an agency listing, they’re almost certain to hunt down your own website to see if there is a better deal on offer. If you dont offer them a clear way of booking online, they'll go elsewhere very quickly.
Keeping guests engaged during the booking process is essential if they are to follow a booking through to confirmation. We have taken great care to ensure Welcome Online provides the most concise, easy-to-use booking process possible. Take a look at our walkthrough demonstration to see just how easy it is for people to book your rooms online.
If people can book online, they will. Don't miss out.
Channel Management
We can also offer interfaces to third party booking agencies such as Booking.com. To find out more, head over to the Welcome Connect page.
What Our Customers Say
“We have been using the online booking system now since spring and it has made such an amazing difference to the way we operate and market our hotel accommodation. It has opened avenues of internet advertising that are just so powerful yet can be so easily controlled and monitored by us.
“It saves many man hours and increases efficiency – not to mention the massive database that is being silently built in the background!"
The Carpenter's Arms
“In 11 years of operation one of the most crucial decisions we made was to develop the booking facility on our own website with integration to the Welcome Online program. Because of this development, over 6 years ago, we now benefit from hundreds of thousands of pounds worth of bookings per year for our group through our website.”
Venture Hotels
"Can I say that the discount code system is an excellent addition. I have slowly begun to appreciate the benefits of this relatively new option and I am certain it will become an important feature for my daily management in 2010, especially with group bookings.
"Well done to everyone at Welcome for introducing this."
Hotel24Seven
Software Overview:
-
Instant allocation and live availability; a few clicks of the mouse from the customer and the booking appears on your reservation chart
-
Complete control over availability and rates
-
Corporate customer login for preferential business rates
-
Upsell your additional services via the optional extras feature
-
Offer guests promotional codes to enter during the booking process for a percentage discount (more)
-
Capture guest credit card details via Welcome Secure (more)
-
Online payments straight into your bank account via Worldpay, PayPal, SecureTrading or Barclays Online
-
Seamlessly integrated into your existing website
-
Advertise special offers and integrate them into your packages
-
Flexible payment options
Call us on 0845 4582121 or email to find out more.
Download brochure
