Online Booking System for B&Bs, Guesthouses and Small Hotels - Starting at just £35+VAT per month

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Designed Specifically for Guesthouses, B&Bs and Small Hotels

If you are running a guesthouse, B&B or small hotel, the Welcome Anywhere booking system has been designed to make your life easier. At Welcome, we understand that you simply want low cost online booking, a reservation chart for room management, a guest database and cost effective online booking. Welcome Anywhere provides this in one easy-to-use package.

Starting at just £35 + VAT per month, it's no wonder hoteliers are turning their backs on the commission-based alternatives. In most cases, if you sell just one room through Welcome Anywhere, the system will immediately pay for itself!

Three Reasons why Welcome Anywhere is the Booking System for you

  1. Its web-based: You can access your booking chart from any PC or Mac with an internet connection. Use it on as many computers simultaenously as you wish and pay nothing extra.

  2. FREE Online booking: Included as standard when you choose the monthly payment option.

  3. Pays for itself instantly: Starting at just £35 + VAT per month, you only need to sell one or two rooms and it will prove a worthy return on investment.

Online Booking Included as Standard

Welcome Anywhere includes the popular Welcome Online Booking Module as standard, offering your guests a clear and easy-to-use booking system, direct from your website. With optional links to Barclays, PayPal or Worldpay, you can take deposit payments from guests at the time they place their booking or, alternatively, capture their credit card details (more).

The best news is that there are no commission charges to pay. Simply sign up to Welcome Anywhere via a fixed monthly fee and start enjoying profitable online booking!

See the booking process in action by clicking here.

Portable Reservation Chart

Welcome Anywhere is fully web-based and accessed via your web browser (e.g. Internet Explorer). This means there is no on-site installation required, no special equipment needed, no lengthy training sessions to take you away from the task of running your business and, more importantly, means you can access your booking chart from any web connected computer in the world.

It even works on iPhones and iPads for the mobile hotelier!

The booking chart is the first thing you'll see after logging in and it clearly displays your arrivals, room availability and historical bookings. With a few clicks of the mouse, you can jump anywhere in time via the calendar and choose how many nights availability you wish to see on screen.

Bookings are colour coded so you know which reservations are confirmed, provisional, checked in or checked out. Clicking a guest name instantly takes you into the booking details for that reservation.

Clicking a green square will allow you to create a new booking for the selected room and arrival date.

Bookings made from your website (and third party websites, if you sign up to Welcome Connect) will automatically place themselves into the appropriate room without you having to lift a finger.

It really is one of the most simple yet powerful booking systems you'll use!

Welcome Anywhere login screen - click for full size   Welcome Anywhere booking chart - click for full size

Login screen (click for full size)

 

The booking chart (click for full size)

Welcome Anywhere booking details - click for full size   Welcome Anywhere customer screen - click for full size

Booking details (click for full size)

 

Customer details (click for full size)

Reporting

Welcome Anywhere offers a selection of useful reports which allow you to view historical occupancy statistics and forecast for the future. Report types range from rooms to customer groups and produce a number of key statistics including average room rate, RevPAR (revenue per available room) average lead time and occupancy. All reports can be exported to CSV files for further analysis in Microsoft Excel.

Welcome Anywhere room type report - click for full size   Welcome Anywhere customer type report - click for full size

Room type report (click for full size)

 

Customer type report (click for full size)

Welcome Anywhere package report - click for full size   Welcome Anywhere booking status report - click for full size

Package report (click for full size)

 

Booking status report (click for full size)

Rate Managment

Offering competitive rates is a key consideration for any business in the hospitality industry and particularly in the B&B and guesthouse market. It is therefore essential that the tools at your disposal make rate management as simple and effective as possible. Welcome Anywhere allows you to create and edit rates with ease. We refer to them as 'packages' and each one can include any number of 'package items' which will determine the value of each guest's stay.

You can set seasonal packages by date and packages that only apply on certain days of the week. All package items (i.e. accommodation, breakfast, dinner, etc) can be set as per person, per room and with a minimum stay restriction, if applicable (you would use this if you have a special rate which is only available for a stay of two nights or more, for example).

To further enhance your guests' experience and your bottom line, Welcome Anywhere also allows you to add optional extras, specific to each package. For example, why not offer champagne on arrival for your honeymoon package, or excursion tickets if you have an agreement with a local tourism company?

 

Welcome Anywhere package setup - click for full size   Welcome Anywhere package items - click for full size

The package edit screen (click for full size)

 

The package item edit screen (click for full size)

Channel Management

Welcome Anywhere is fully compatible with the Welcome Connect Channel Manager. This provides the automated transfer of rates and availability to third party agency websites such as Booking.com. Any bookings made via the agency website are automatically transferred to your Welcome Anywhere reservation chart and you have full control over exactly which rooms and rates each agency receives. You can even set lead times to direct only late availability to the higher-commission channels. (more)

EPOS Interface

For those establishments also running bars and restaurants, we can offer Welcome Anywhere with a link to our 'Buttons' point of sale till system.

Unique to this market, the link not only includes our long-established Electronic Point of Sale (EPoS) till software, but also provides direct connectivity between the front of house and bar/restaurant. For example, checking a guest into the Welcome Anywhere system automatically opens a room account on the till, allowing the posting of food and drinks bills directly to their room invoice. (more)

What Our Customers Say

"We were looking for a solution to the reservation book and Welcome Anywhere offers us the right package at a very surprisingly reasonable price! Welcome Anywhere has brought us up to date in technical terms and will no doubt improve customer satisfaction in our booking process."

St Austell Brewery

"In short, the advice and skills we have received has ensured that Hotel24seven’s website and hotel booking system have all been reliable, user friendly and comparatively inexpensive to maintain.”

Hotel24Seven

Software Overview:

  • Access your system from any web connected computer in the world under the security of your own password

  • Package and rate management including date-specific rate overrides and minimum stay options

  • Review bookings and arrivals due on any date - past, present or future

  • Your website will work harder for you; visitors will be able to check live availability and book the first time they view your site via the Welcome Online Booking Module (more)

  • Repeat bookers will find their details already online

  • Use names and addresses for sending Christmas cards and promotions

  • Offer guests promotional codes to enter during the booking process for a percentage discount (more)

  • Capture guest credit card details via Welcome Secure (more)

  • Optional Internet Merchant account to receive deposits on-line (Worldpay, PayPal, SecureTrading or Barclays Online)

  • Optional Post Code Look Up facility (more)

  • No need to worry about backups - your entire system is backed up automatically

  • Integration with Buttons EPOS and telephone systems (more)

Call us on 0845 4582121 or email to find out more.

Download brochure

If you run a larger hotel and require more advanced features, please take a look at the Welcome 21st Property Management System. Find out more here, or check out the feature comparison chart.